For about a year now, the support team of one of our high-loaded instruments has been using an ML-system of our own development, the… — For about a year now, the support team of one of our high-loaded instruments has been using an ML-system of our own development, the Problem Detection Platform (PDP). This service can analyze logs and automatically classify errors. As a result, the support team does not get a bunch of raw data from the logs, but rather information that can be handled quickly and conveniently.